Enterprise Software

Client technology support extends to South Africa

Accenture & Cisco Business Group Integrate Technology into Key Business Processes to Reduce Costs and Improve Productivity.

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World-class IT support in nine languages

Yahoo! is offering world-class customer care services for Arabic-language versions of Yahoo! products, plus support in eight more languages: Spanish, German, French, Italian, Turkish, Polish, Romanian, and Russian.

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IT Infrastructure upgraded for South Africa underwear facility

To cater for its growing workload, FALKE South Africa, supplier of quality socks, hosiery and sports underwear, has upgraded its IT infrastructure with the help of EOH Managed Services Western Cape.

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Contact centres need to be effective, not simply efficient

Many contact centres become fixated on shortening the average handling time of interactions between an agent and a customer, in an effort to become more efficient.

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Software testing industry has job potential for South Africa

South Africa’s burgeoning software testing market offers significant opportunities for job creation, says Haydn Pinnell, MD of Gallium, an EOH company.

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