ICT

Capex, Opex and network health in wireless networks

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There are continuing debates regarding Capex and Opex in mobile networks as well as the particular sensitivity of mobile network systems to the RF connectivity employed.

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IT Infrastructure upgraded for South Africa underwear facility

To cater for its growing workload, FALKE South Africa, supplier of quality socks, hosiery and sports underwear, has upgraded its IT infrastructure with the help of EOH Managed Services Western Cape.

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Zimbabwe firm is first in Africa to buy new multifunction printer

Bytes Document Solutions, authorised Xerox distributor to 27 countries in sub-Saharan Africa, has sold the first Xerox ColorQube 9200 Series multifunction printer in Africa to Document Support Centre (DSC), a digital print and copy centre in Harare.

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Contact centres need to be effective, not simply efficient

Many contact centres become fixated on shortening the average handling time of interactions between an agent and a customer, in an effort to become more efficient.

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Software testing industry has job potential for South Africa

South Africa’s burgeoning software testing market offers significant opportunities for job creation, says Haydn Pinnell, MD of Gallium, an EOH company.

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